Return & Refund Policy
Return & Refund Policy
We accept returns within 30 days of delivery.
To be eligible, items must be:
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Unworn and unused
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Item received damaged or quality issue
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Accompanied by proof of purchase
To request a return, please contact us at support@moonclosing.com. Items returned without prior approval will not be accepted.
Exclusions
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Custom or personalized pieces are non-returnable
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Sale items and gift cards are final sale
Refunds
Once we receive and inspect your return, we’ll notify you of approval. Approved refunds will be issued to your original payment method within 10 business days. If you haven’t received your refund after 15 business days, please contact us.
